Fernox App Migration: Full Switch

On Monday, 26th May, we transitioned all users from the old Fernox Water Test Apps to our brand-new Fernox App for all on-site water testing, which went smoothly without any incidents.

We are now ready to transition all processes for postal water testing to the new Fernox App, along with all previously submitted postal water testing data.

Key Changes Effective on June 2nd

Postal Water Testing

From 2nd June onwards, you can no longer add new postal water tests using the current Water Test App. To continue adding new samples, please download the new Fernox App via the links below.

Data Migration

Your existing user data up until the end of April 2025 will be imported into the new Fernox App and will be ready when you first log in with the same email address used in the old water test app.

Data from 1st May to 1st June will be transferred by 6th June. We will send you an email confirmation once this migration is complete. To ensure the transition of your data is seamless, please register with the same email address you are currently using in the old Water Test App.

Questions / Support

For any questions or if you need assistance during this transition, you can visit our new support page, check out our Guides & Instructions to help your transition to the new Fernox App or contact you local Fernox sales representative. For any urgent questions, please use the live chat, available Monday – Friday, 9am – 5pm (UK, GMT+1).

We appreciate your understanding and support as we make these improvements to provide you with a better, more efficient water testing experience.

Thank you for your continued trust in Fernox.

Download the Fernox App

If you are looking to download the new Fernox App, please click the relevant link below.