Old Zoho platform switch-off

All postal water testing data has now been successfully moved over to the new Fernox App, completing the data migration process. We are now continuing the Fernox App rollout plan with some changes to the older systems.

Old Water Test App Deactivation – Monday 7th July

The new Fernox App and associated web portal (fernox.app) have been successfully live for a month, and on Monday 7th July, we are closing down the various Water Test Apps which have been previously used for the past 6+ years.

This means that the old web portal will no longer be accessible, and the Water Test App on iOS and Android which you might still have installed on your devices will also cease to operate, and can be deleted. We are unable to remove the application from your device remotely.

Migrated Water Testing Data

All water testing submissions for the last 5 years (as per privacy policy) from the old Water Test Apps have already been moved across to the new Fernox App.

Water testing data on the new Fernox App is now stored for a 10 year period, mainly to meet customer feedback requests, but also to comply with new heat appliance manufacturer warranty terms, which are frequently 10 years.
 

Sharing Data With Managers

As part of your role, you might be required to share your water test submissions with other users, which we refer to as ‘Managers’, giving them additional permissions to view data either from everyone within their organisation, or to specific users whom they are invited to see. You can see more information by clicking here.

Download the Fernox App

If you are looking to download the new Fernox App, please click the relevant link below.