Over the past month, we’ve been working hard to improve your Fernox experience. Here’s what’s new:

Fernox App

• Offline submission issue resolved – you can now submit tests offline without interruptions.

• Report language change now available for postal samples.

• Minor UI enhancements for a smoother experience.
  

Fernox Web Portal

• Manager enhancements – Managers and Organisational Managers can now manage user email notifications and control whether sample report notifications are sent.

• Report language change for postal samples (WQT, DWT, CFT, and CQT) directly in the portal – view or download in any language.

• Minor UI improvements.
  

Test Form Improvements

New “Servicing” option added to the Reason for Sampling dropdown.

Questions / Support

For any questions or if you need assistance during this transition, you can visit our new support page, check out our Guides & Instructions to help your transition to the new Fernox App or contact you local Fernox sales representative. For any urgent questions, please use the live chat, available Monday – Friday, 9am – 5pm (UK, GMT+1).

We appreciate your understanding and support as we make these improvements to provide you with a better, more efficient water testing experience.

Thank you for your continued trust in Fernox.