We’re pleased to share several enhancements to the portal, designed to give you greater visibility, control, and insight into your water test sampling data.

Enhanced Export Functionality

A new Export feature is now available, making it easier to extract, analyze, and share your test sample data.

What’s new:

• Filter your tests by test type directly from the Tests page

• Customise your export by selecting only the test fields you need

• Export only tests that meet specific criteria (failed results, postcode, parameters)

• Download data in CSV or XLSX format

This update provides greater flexibility for compliance reporting, internal reviews, and data analysis.

New Map View

We’ve also introduced Map View, a new visual way to explore your sampling data from January 2025 onwards.

With Map View, you can:

• See the precise geographic location of submitted samples, including tests taken by you or your managed users, displayed on an interactive map.

• Filter samples directly on the map by Test Type and Sample Status (passed, failed, or pending).

• Identify geographic patterns and clusters of failed tests to help surface potential issues and prioritise follow-up actions.

Map View provides a clearer, more intuitive way to understand trends, manage risk, and support proactive decision-making across your sites.

Other Improvements

• Introduced a new, improved settings interface in the mobile application.

• Added email validation during registration to improve account security and reduce errors.

Questions / Support

If you have any questions or need assistance:

•  Visit our new support page

• Check out our Guides & Instructions

• Contact you local Fernox sales representative.

For any urgent questions, please use the live chat, available Monday – Friday, 9am – 5pm (UK, GMT+1).

We appreciate your understanding and support as we make these improvements to provide you with a better, more efficient water testing experience.

Thank you for your feedback — these updates are designed to enhance your portal experience.